Cancellations & Late Arrivals 

I appreciate a 48 hour notice for all cancellations, in order to leave enough time for me to offer that appointment to someone on my waitlist. If you cancel within 48hrs of your appointment a fee equal to 50% of your service will be required before rebooking your appointment. If you no-show without notice for a scheduled appointment, you will no longer be allowed to book an appointment in advance without a 100% service deposit. 

New Guests who no-show will not be able to reschedule their appointment.

If you’re running late, please contact me as soon as possible by texting 314-971-9330. If you are more than 15 minutes late to your appointment, I will do my best to accommodate you - however some aspects of your appointment may be adjusted.

Adjustments & Refunds

I strive to offer my guests the highest level of guest satisfaction. While I do not offer refunds for services rendered, if you are not entirely satisfied, please let me know within 7 days of your appointment and I will gladly invite you back in to make adjustments at no additional charge. This does not apply if I provided a service we both agreed upon in your consultation and you've changed your mind or attempted to alter your hair elsewhere.

Guests & Children

Please be advised that due to liability reasons and the intimate studio environment, I ask that child care is provided away from the salon. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind. However, I am always open to conversation about this with proper notice.